Email (SMTP)

Prerequisites

• An SMTP server (e.g., SendGrid, Amazon SES, Mailgun, or your own server)
• SMTP credentials (host, port, username, password)

Credentials

Credential	Description
Host	SMTP server hostname (e.g., smtp.sendgrid.net)
Port	SMTP port (typically 587 for TLS, 465 for SSL)
Username	SMTP authentication username
Password	SMTP authentication password
From Address	Sender email address (e.g., [email protected])

Configuration

1. Navigate to Settings → Credentials in the dashboard
2. Click Add Credential and select Email (SMTP)
3. Enter your SMTP host, port, username, password, and from address
4. Click Save

Email rendering

Email templates are written in markdown and rendered to both HTML and plain text:

• HTML — full formatting with headers, bold, links, lists, and code blocks
• Plain text — markdown stripped to readable text for email clients that don't support HTML

Both versions are included in the email as multipart/alternative.

BYOK

Each organization can configure its own SMTP server to send emails from their own domain and infrastructure.